Small Business Saturday: Why Using a Smaller Transcription Business Is Important

Small Business Saturday is coming up, which encourages consumers to shop with smaller businesses. So why is this important in choosing a transcription partner? Isn’t bigger always better?

In fact, there’s a compelling case to be made for choosing a smaller transcription company over the industry behemoths. In this blog post, we’ll explore the unique advantages and benefits that come with opting for a smaller transcription service.

One of the most significant advantages of working with a smaller transcription company is the personalized service you receive. Unlike larger corporations where you might be just another client in the queue, smaller companies often prioritize building strong, lasting relationships. This means you’re more likely to receive customized solutions tailored to your specific needs. The personal touch can make a significant difference in the accuracy and efficiency of the transcription process.

Additionally, it can be hard even getting in touch with a human at a larger transcription company. These days, most customer service has been replaced by AI, so good luck getting a prompt and correct response to any help you need.

Smaller transcription companies are often more agile and adaptable compared to their larger counterparts. They can swiftly respond to changes in your requirements, deadlines, or any unexpected challenges that may arise during the transcription process. This flexibility ensures that your unique needs are met promptly and efficiently, fostering a collaborative and responsive working relationship.

Smaller transcription companies frequently specialize in niche markets or specific industries. This specialization can be a game-changer when it comes to accurately transcribing technical jargon, industry-specific terminology, or content with unique challenges. Smaller companies often attract experts in their chosen field, providing you with a team that understands the nuances of your content better than a one-size-fits-all service.

More and more, the big transcription companies are using overseas labor (or AI!) in an effort to not have to pay U.S.-based transcriptionists a fair wage. While this is good for their profit margin, it’s noticeable that the accuracy of transcripts is falling. Think of all the idioms and weird phrases we have in English – that’s hard enough for native English speakers, let alone non-native speakers from other countries.

If you’re paying for a transcript, it’s imperative that what you are paying for is accurate. If not, what’s the point? So make sure the company you choose is using U.S. and Canada-based workers for English transcription, and your best bet to find those are in smaller companies.

Smaller transcription companies typically have lower overhead costs, allowing them to offer competitive pricing without compromising on quality. By choosing a smaller provider, you can often access the same level of accuracy and professionalism found in larger companies at a more budget-friendly rate. This cost-effectiveness can be particularly attractive for individuals or smaller businesses operating on a tight budget.

In the world of transcription services, bigger doesn’t always mean better. Choosing a smaller transcription company can bring a host of benefits, from personalized service and flexibility to specialized expertise and cost savings. As you consider your transcription needs, don’t underestimate the advantages that come with opting for a smaller, more agile, and customer-focused provider. It’s a decision that can positively impact the quality of your transcriptions and the overall efficiency of your projects.

So, this Small Business Saturday and beyond, make sure to try out a smaller transcription company. We guarantee you won’t be disappointed.