Market Research Transcription

High-quality transcripts for market research companies and freelancers. We guarantee accuracy, quality, and confidentiality.

Order Transcripts

A lot gets said in market research. We get that, and we want to make sure you capture it all. Our experienced transcription team can help you with your project to ensure you don’t miss a thing.

What We Transcribe

Interviews

Focus Groups

Meetings

Shop-alongs

Videos

And More!

How It Works

Step 1

Create an Account

Sign up for a free client portal on our site, which gives you immediate access to ordering and uploading your files. Your portal is safe and secure.

Step 2

Submit Your Order

Through the portal, submit your order and easily upload your files. We will email you when we receive your order to confirm.

Step 3

Pay

New clients will be sent an invoice to pay before work has begun. Our continuous clients have more flexible, allowing up to 90 days for payment.

Step 4

Receive Your Files

When work is completed, we will email you your completed files and save them on your client portal for 90 days. Easy!

Sign Up Now

Get your free client portal and start your order.

Transcription FAQs

What Is the Difference in Services?

Automated Transcription is the cheapest option, and it involves a third-party AI platform converting audio or video into a transcript. After that, our editors go through the transcript and fix any errors. This service is recommended only for files that are clear, with no background noise or heavy accents, and one or two speakers. It is not recommended for files that require strict confidentiality.

For more complex files, there is our English Transcription service. For this, you upload your content, and then one of our high-quality transcriptionists transcribes your audio or video. We guarantee confidentiality for these files, and we are able to handle difficult audio and multiple speakers.

If you have Spanish-language content, you can choose our Spanish Transcription option. Here there are multiple options: choose to receive a Spanish transcript, a translated English transcript, or both Spanish and English transcripts.
What Is Your Pricing?

For automatic transcription, prices are always $1/audio minute.

For human-powered transcription, prices are $1.50/audio minute for 1-3 speakers and $2.25/audio minute for 4+ speakers. These prices include speaker ID. We do offer a 25-cent/audio minute discount for academic and religious institutions.

For Spanish transcription transcribed into Spanish text, pricing begins at $3.50/audio minute. For Spanish-language content transcribed into English, pricing begins at $9.00/audio minute. Please contact us for an exact quote.
Can I Use a Custom Template?

Certainly! Just provide a template with your order. If one is not provided, then we use our standard template.
What Is Edited Verbatim Transcription?

Edited verbatim transcription is our default. We transcribe all spoken words, except for filled words (like “you know”, “like”) and utterances (“um”, “uh”, etc.).

We do also provide verbatim transcription for an added fee. This captures all spoken words and utterances, with no clean up for readability.
What Is Your Standard Turnaround Time?

We no longer offer specific turnaround times. Instead, we offer a flat rate for files and then will provide a delivery deadline based on audio length and difficulty of files.

For clear, small files, we usually return these in 48 hours or less.
What Is Difficult Audio?
Difficult audio includes:
- Excessive background noise
- Speakers with thick accents
- Hard-to-heard speakers due either to volume levels or poorly recorded audio
- Lots of crosstalk/people speaking over one another

Want more info?

Tell us about your project to get a free quote.